With the availability of 24/7 live chat support, IDrive has an upper hand in this category. However, the lack of a search button makes it hard to find answers to simple questions. There’s a huge knowledge base to learn from. Live chat is available 24/7, whereas phone and email support are only accessible during business hours. IDrive comes with phone, email, and live chat support. Those who own Apple hardware can also take advantage of 24-hour phone and chat support. It also comes with a knowledge base with answers to various questions and a community forum. ICloud has a telephone-based support system that’s available during normal business hours. ICloud offers support via telephone during normal business hours (Image credit: Apple) If all you want is a simple solution that integrates seamlessly with Apple hardware, however, iCloud may be more to your liking. When it comes to features, IDrive is the clear winner with its superior offering and powerful applications. All of this and more helps meet the advanced requirements of any creative business or professional.

Alongside two-factor authentication, IDrive also offers end-to-end encryption to meet advanced security requirements. IDrive comes with dedicated apps for mobile devices, downloadable clients for PC and Mac, and a web-based portal that can be accessed from other platforms.

Automatic backup, of course, is also available. It supports real-time syncing to an unlimited number of devices, including Windows, macOS, Android, and iOS.

It comes with file versioning and file retention, which assist in organisation and recovery of older versions of your creative projects. When it comes to features, IDrive (opens in new tab) is the complete opposite of iCloud. But two-factor authentication is available for those who want more security. It doesn’t offer advanced features like file versioning, however. There’s also a web-based version that can be accessed from any device, but no dedicated app for Android. iCloud works on Windows along with macOS. PPTX, so you can painlessly upload all your creative projects in one place.

Idrive vs icloud